Secure, Reliable Messaging for Government,
State & Public Service Agencies

 

In the present hyper-connected world, citizens are increasingly using digital technologies in their daily lives which requires government and public service agencies to undergo a digital transformation as well in order to deliver mission-critical information quickly and effectively. These mission-critical communications not only require speed and accuracy, but also the highest security standards to ensure the communications and data are transmitted safely. NetSfere equips government, state and public service agencies with highly secure and reliable messaging solution for improved communication and increased collaboration within the agency along with better interactions with public. Featuring a FIPS 140-2 compliant device-to-device encryption technology, NetSfere ensures that sensitive data is fully protected and private - allowing team members to discuss, debate and share ideas without worrying about unauthorized access to protected conversations or information.

NetSfere: Discuss, Debate and Share - Collaborate Securely

Instant messaging is an effective and efficient communication tool. But for many government and public agencies, the security of confidential information prohibits the use of common messaging solutions, forcing team members to communicate via less convenient and less efficient channels.

Designed to address the unique communication challenges faced by government and public bodies, NetSfere offers a compliant way to communicate and delivers several important advantages:

Internal & External Collaboration

Internal & External Collaboration

A secure messaging capability across the entire ecosystem that extends the immediacy and contextual benefits of mobile messaging with HD audio One-to-One calling, HD audio Group calling, and Screen Sharing.

Secured Data Archiving

Secured Data Archiving

Encrypted record keeping with the ability to retain archived messages with customer approved retention policies. With features like keyword search and report generation, NetSfere enables your agency to comply with Freedom of Information Act and other regulatory requirements related to data retention and access.

Centralized Management Control

Centralized Management Control

Maintain full control over the messaging platform with configurable policies regardless of the type of device – agency provided or BYOD.

Improved Speed

Improved Speed

On-the-go and instant access to peers, other agencies and files for super critical and time sensitive information related to security of the nation, the safety of the public and others - resulting in more collaboration and better outcomes.

Total Compliance

Total Compliance

Administrative, physical and technical safeguards to comply with regulatory and security standards required for agency communication and collaboration.

Flexibility

Flexibility

In addition to providing state-of-the-art data security – both on the cloud and on-premise, NetSfere is a highly flexible messaging solution that is simple, intuitive and scalable as per the needs of the agency.

Secure Storage & File Transfer

Secure Storage & File Transfer

Secure, cloud-based storage and device-to-device encryption ensure the safe transfer and management of attachments.

Reliable Message Delivery

Reliable Message Delivery

Reliable, intuitive messaging capabilities mean smoother operations and better communication among team members.

Internal Broadcasting

Internal Broadcasting

Robust broadcasting gives officers the ability to instantly distribute information about schedules, crises or other events to the entire team.

Benefits

Powerful Messaging Technology for Government & Public Service Agencies

Best-in-Class Security

Secure transmission and 256-bit device-to-device encryption protect messages and attachments, providing peace of mind about the privacy and security of confidential information.

Enhanced Messaging Control

As a cloud-based messaging solution, NetSfere delivers total control over account management, file sharing and policy compliance, including the ability to remotely wipe sensitive data from accounts and devices. Real-time statistics track communication performance indicators like number of accounts, active sessions and messages sent.

Secured Data Archiving

Encrypted record keeping with the ability to retain archived messages with customer approved retention policies. With features like keyword search and report generation, NetSfere enables your agency to comply with Freedom of Information Act and other regulatory requirements related to data retention and access.

Enhanced Collaboration

The ability to instantly communicate via text, audio, video and share attachments one-on-one or in groups encourages opportunities for team-based collaboration, while temporary guest access allows officers to securely communicate with public.

Secure Document Sharing

NetSfere allows to safely share documents as attachments to messages, extending the value of your investment by creating additional opportunities for collaboration and file sharing with public and within the agency.

Improved Work Efficiency

Instant messaging presents a highly efficient communication channel, enabling team members to communicate and collaborate in real-time. At the sender's discretion, messages can also be delivered via SMS text to facilitate remote work requirements when Wi-Fi or cellular data are unavailable.

Features

Robust Messaging Features for Government & Public Service Agencies

Device-to-Device Encryption

Secure every message and attachment with a unique key from the time it leaves the sending device until it arrives on receiving devices.

Total Management Control

Centralized account management gives executive and IT team members the ability to control account access and to remotely wipe data from the accounts of officers who leave the organization.

Multimedia Messaging

Enjoy the flexibility of sending different types of content with messages shared via NetSfere.

Directory Integration

Integrated directories provide team members with streamlined, instant access to everyone in the agency.

Real-time Reporting

The ability to track key performance indicators in real-time allows officers to monitor and improve communication and collaboration.

Message Retention

Store and keep messages for an extended period of time to document communication and conversations.

Ease of Access

Extend the functionality of your messaging service with the ability to leverage any device with Web browser accessibility as a NetSfere access point.

Location Sharing

Location sharing features allow officers to know where other team members are at any given time, creating opportunities for improved scheduling and operational efficiency.

Unlimited Scalability

The ability to seamlessly add a virtually unlimited number of users aligns your communication technology with organizational growth.

Temporary Participation

Invite public to communicate via NetSfere's secure messaging platform for a limited time based on work requirements and mission critical activities.

Broadcast Capability

The ability to broadcast messages to large groups of recipients scattered across multiple locations increases the value and impact of the desired communication.