Engage Your Customers Seamlessly. Anytime Anywhere

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The Omnichannel Edge


Orchestrate customer digital journey with multiple channels to communicate and engage at a global scale

Highly Secure

Protect your business and customer data with industry-leading encryption and security standards


Stay compliant with global regulatory and statutory compliance requirements

Easy Integration

Build customer engagement at scale via secure, compliant, reliable programmable APIs

Future Proof

Future-proof your technology with a mobile-first, messaging-first, cloud-based carrier-grade platform

24x7 Support

24x7 support with industry-leading response and resolution time including an end-to-end managed service model tailored to your needs.

Engage Your Customers

Two Factor Authentication

Safeguard your business and customer data with the second layer of credentials for user verification, remote logins, online transactions.

Notifications & Alerts

Keep your customers informed with time-sensitive alerts and notifications from the order and delivery updates reminders over their favorite channel.

Content Management

Use the Content Management System to orchestrate message content across channels to deliver a personalized, yet unified user experience.

Numbers & Shortcodes

Access our global inventory of 10DLC, local, national, landline numbers, and short codes to instantly engage with your customers around the world.

Number Lookup

Provide valuable information on phone numbers with Mobile Number Portability (MNP) Database & Real-time (HLR Live) Lookup to increase reachability & strengthen security.


Deliver text converted to a voice or a prerecorded voice message to mobile and landline numbers. Enterprises have the option to deliver text messages and voice messages if needed.


Launch highly engaging, integrated marketing campaigns using an easy-to-use web interface, centralized control, and management capabilities, and analytical reports.


Enhance customer engagement using 2-way conversations across the channel of their choice. Centralized control and engage with your customers around the world.

Multiple Channels

Push Notification
Social Media

Powered by Industry Leading Omnichannel Platform

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256 bit Encryption

Architected for time-sensitive messaging communication from the ground up with security safeguards, providing enterprises with the assurance of data protection.

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Regulatory Compliance

Enable enterprises to engage with customers, employees, stakeholders. Omnichannel is ISO 27001 certified & complied with GDPR, HIPAA, and PCI DSS.

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Global Reach

With extensive coverage through 800 cellular service providers in more than 180 countries, your enterprise can access 6.8 billion mobile devices.

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Intelligent Routing

Ensure near 100% delivery success rates with a variety of delivery methods – from SMS, MMS, RCS to social media messaging – as well as our automatic fallbacks.

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Highly Reliable

A reliable, proven messaging service with a track record of performance in mobile operators, enterprises, & service providers globally, ensuring your messaging service.

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Number Validation

Identify invalid numbers to reduce the delivery cost and increase open rates, check database depending on what information you need.

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Data Archiving

Have peace of mind knowing that your data is stored in encrypted, redundant storage, and can be stored based on your enterprise’s policy.

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Rich Analytics

Measure the effectiveness of your customer engagement & get a deeper insight into customers using valuable statistics.

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Future-Proof Platform

Omnichannel is a highly scalable, customized platform that offers contextual communication across channels.

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Global Support

Our Operation & Support team continuously monitors & provides technical word-class support, readily available.

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Build customer communication at scale with self-serving API portal for developers and enterprises

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  • Sign up and get free credits in seconds
  • New user-friendly, intuitive dashboard
  • Easy API integration in different languages
  • Sandbox environment for quick API testing
  • Rich analytics & reports

Omnichannel Messaging Built For Your Industry