Engage Your Customers Seamlessly. Anytime Anywhere
The Omnichannel Edge
Multi-Channel
Orchestrate customer digital journey with multiple channels to communicate and engage at a global scale
Highly Secure
Protect your business and customer data with industry-leading encryption and security standards
Compliance
Stay compliant with global regulatory and statutory compliance requirements
Easy Integration
Build customer engagement at scale via secure, compliant, reliable programmable APIs
Future Proof
Future-proof your technology with a mobile-first, messaging-first, cloud-based carrier-grade platform
24x7 Support
24x7 support with industry-leading response and resolution time including an end-to-end managed service model tailored to your needs.
Engage Your Customers
Two Factor Authentication
Safeguard your business and customer data with the second layer of credentials for user verification, remote logins, online transactions.
Notifications & Alerts
Keep your customers informed with time-sensitive alerts and notifications from the order and delivery updates reminders over their favorite channel.
Content Management
Use the Content Management System to orchestrate message content across channels to deliver a personalized, yet unified user experience.
Numbers & Shortcodes
Access our global inventory of 10DLC, local, national, landline numbers, and short codes to instantly engage with your customers around the world.
Number Lookup
Provide valuable information on phone numbers with Mobile Number Portability (MNP) Database & Real-time (HLR Live) Lookup to increase reachability & strengthen security.
Text-2-Speech
Deliver text converted to a voice or a prerecorded voice message to mobile and landline numbers. Enterprises have the option to deliver text messages and voice messages if needed.
Campaigns
Launch highly engaging, integrated marketing campaigns using an easy-to-use web interface, centralized control, and management capabilities, and analytical reports.
Conversation
Enhance customer engagement using 2-way conversations across the channel of their choice. Centralized control and engage with your customers around the world.
Multiple Channels
SMS
MMS
Push Notification
RCS
Text-2-Speech
Social Media
Powered by Industry Leading Omnichannel Platform
256 bit Encryption
Architected for time-sensitive messaging communication from the ground up with security safeguards, providing enterprises with the assurance of data protection.
Regulatory Compliance
Enable enterprises to engage with customers, employees, stakeholders. Omnichannel is ISO 27001 certified & complied with GDPR, HIPAA, and PCI DSS.
Global Reach
With extensive coverage through 800 cellular service providers in more than 180 countries, your enterprise can access 6.8 billion mobile devices.
Highly Reliable
A reliable, proven messaging service with a track record of performance in mobile operators, enterprises, & service providers globally, ensuring your messaging service.
Intelligent Routing
Ensure near 100% delivery success rates with a variety of delivery methods – from SMS, MMS, RCS to social media messaging – as well as our automatic fallbacks.
Number Validation
Identify invalid numbers to reduce the delivery cost and increase open rates, check database depending on what information you need.
Data Archiving
Have peace of mind knowing that your data is stored in encrypted, redundant storage, and can be stored based on your enterprise’s policy.
Rich Analytics
Measure the effectiveness of your customer engagement & get a deeper insight into customers using valuable statistics.
Future-Proof Platform
Omnichannel is a highly scalable, customized platform that offers contextual communication across channels.
Global Support
Our Operation & Support team continuously monitors & provides technical word-class support, readily available.
Build customer communication at scale with self-serving API portal for developers and enterprises
- Sign up and get free credits in seconds
- New user-friendly, intuitive dashboard
- Easy API integration in different languages
- Sandbox environment for quick API testing
- Rich analytics & reports
Omnichannel Messaging Built For Your Industry
Enable Application to Person (A2P) Messaging, Drive Customer and Revenue Growth
Offer turnkey mobile messaging to enterprises and resellers in the rapidly expanding A2P messaging market.
- First Responders
- General Management
- Public Agency
- Law Enforcement
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Transform Patient Care and Service with Instant & Contextual Communication
Personalized and timely engagement via the preferred channel of choice.
- HIPAA-Compliant Messaging for Healthcare Providers
- Seamlessly transition between devices & support
- Improved Communication for the Healthcare
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Attract New Customers and Build Loyalty with Personalized Customer Experience
Interact with customers based on their needs and preferences anytime, anywhere.
- Shopping Experiences
- Customer Satisfaction
- Increased ROI
- Operational Efficiencies
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Enterprise Messaging for Finance & Banking Institutions
NetSfere gives financial organizations the tools to improve communication and reduce the risk of data loss or security breaches--providing team members with a powerful compliant messaging platform built to meet the financial sector's unique needs and challenges.
- Finance Organizations
- Security Breaches
- Reduce The Risk
- Banking Institutions
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Enhance Customer Experience, Increase Delivery Success Rates
Improve communication with dispatch alerts, delivery alerts and allow customers to confirm and manage deliveries.
- Retail Operations
- Internal Team Members
- Seamless Messaging
- Supply Chain
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Drive Sales and Boost Engagement with Customers On The Go
Deliver time-sensitive travel alerts contextually for promotions, transactional confirmations, and reminders.
- Travel & Traffic
- Messaging Technology
- Organizations
- Hospitality
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Reach, Inform and Engage Citizens Rapidly and Reliably
Transform the way government and public agencies interact and reach communities with modern and digital communication.
- Government Office
- Service Agencies
- Public Service
- Reliable Messaging
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