Emergencies and disasters are unpredictable and often come without warning. Crises like pandemic, crime scenes, accidents, building fires and natural disasters are the reasons why law enforcement and first responders must be prepared to seamlessly communicate and collaborate for the safety and well-being of the citizens. When every second counts, sharing sensitive information and responding quickly can mean the difference between life and death. These mission-critical communications not only require speed and accuracy, but also the highest security standards to ensure the communications and data are transmitted safely.
NetSfere equips law enforcement and first responders with a highly secure and reliable mobile messaging solution for improved communication and increased collaboration within the agency along with better interactions with the public. Built from the grounds up with the best-in-class device-to-device encryption, NetSfere ensures that sensitive data is fully protected allowing team members to coordinate and collaborate mission-critical priorities instantly and effectively.
NetSfere: Transform Time-Critical Service with Secure, Instant, Contextual Communication & Collaboration
With digital transformation, accelerated by the pandemic and other emergencies, law enforcement and first responders have access to many new tools. Instant messaging and video conferencing are one among those effective and efficient communication tools. But for many law enforcement and first responders agencies, the security of confidential information prohibits the use of common messaging solutions and unsecure video conferencing solutions, forcing team members to communicate via less convenient and less efficient channels.
Designed to address the unique communication challenges faced by law enforcement and first respondent bodies, NetSfere brings the power of security and compliance to transform time-critical service with secure, instant, contextual communication and collaboration which delivers several important benefits.
Benefits
Powerful Messaging Technology for Law Enforcement and First Responders
Improved Work Efficiency
Instant messaging presents a highly efficient communication channel, enabling team members to communicate and collaborate in real-time. At the sender's discretion, messages can also be delivered via SMS text to facilitate remote work requirements when Wi-Fi or cellular data are unavailable.
Enhanced Real-Time Collaboration
The ability to instantly and contextually communicate via text, audio and video and share attachments one-on-one or in groups encourages opportunities for team-based collaboration, while temporary guest access allows officers to securely communicate with the public.
Secure Document Sharing
NetSfere allows to safely share documents as attachments to messages, extending the value of your investment by creating additional opportunities for collaboration and file sharing with public and within the agency.
Emergency Broadcast
NetSfere Lifeline emergency broadcast allows agencies to send high priority, critical messaging for targeted teams or an entire organization to disperse emergency information in an attention-grabbing manner.
Best-in-Class Security
Secure transmission and 256-bit device-to-device encryption protect messages and attachments, providing peace of mind about the privacy and security of confidential information.
Total Compliance
Administrative, physical and technical safeguards to comply with regulatory and security standards of GDPR, HIPAA, FINRA, SOX, DFA, and more, required for agency communication and collaboration.
Secured Data Archiving
Encrypted record keeping with the ability to retain archived messages with customer approved retention policies. With features like keyword search and report generation, NetSfere enables your agency to comply with Freedom of Information Act and other regulatory requirements related to data retention and access.
Centralized Messaging Control
As a cloud-based messaging solution, NetSfere delivers total control over account management, file sharing and policy compliance, including the ability to remotely wipe sensitive data from accounts and devices. Real-time statistics track communication performance indicators like number of accounts, active sessions and messages sent.
Features
Robust Messaging Features for Law Enforcement and First Responders
Total Management Control
Centralized account management gives executive and IT team members the ability to control account access and to remotely wipe data from the accounts of officers and responders who leave the organization.
Location Sharing
Location sharing features allow officers and responders to know where other team members are at any given time, creating opportunities for improved scheduling and operational efficiency.
Real-time Reporting
The ability to track key performance indicators in real-time allows officers and responders to monitor and improve communication and collaboration.
Ease of Access
Extend the functionality of your messaging service with the ability to leverage any device with Web browser accessibility as a NetSfere access point.
Device-to-Device Encryption
Secure every message and attachment with a unique key from the time it leaves the sending device until it arrives on receiving devices.
Group Video Calling
Instant video communication within an existing group conversation allows all participants to understand the full context and act accordingly.
Broadcast Capability
The ability to broadcast messages to large groups of recipients scattered across multiple locations increases the value and impact of the desired communication.
Temporary Participation
Invite public to communicate via NetSfere's secure messaging platform for a limited time based on work requirements and mission critical activities.
Screen Sharing
Group video call participants are able to instantly share their screen to collaborate on internal documents and materials including images and videos.
Message Retention
Store and keep messages for an extended period of time to document communication and conversations.
Unlimited Scalability
The ability to seamlessly add a virtually unlimited number of users help achieve mission critical priorities.
Directory Integration
Integrated directories provide team members with streamlined, instant access to everyone in the agency.
Multimedia Messaging
Enjoy the flexibility of sending different types of content with messages shared via NetSfere.