Excellent communication is a hallmark of industry-leading travel and hospitality organizations. But staying in touch with your crew can be tricky, especially if your operation requires diverse routines and work assignments. NetSfere equips travel and hospitality organizations with robust and reliable enterprise messaging technology designed to meet the industry-specific demands you face every day.
NetSfere: Connect. Communicate. Collaborate.
Executives across the travel and hospitality industry are discovering that instant messaging and video conferencing are highly effective ways to foster communication and collaboration in their organizations. But the use of consumer-grade instant messaging applications and unsecure video conferencing solutions present serious problems, including the very real threat of security breaches and the loss of customers' personal data.
NetSfere offers an exceptionally secure and robust messaging platform that equips travel and hospitality professionals with intuitive communication and collaboration tools, resulting in improved operational efficiency, greater control and a better customer/guest experience. Key advantages of the NetSfere enterprise messaging platform for travel and hospitality organizations include:
Reliable Message Delivery
Reliable, intuitive messaging capabilities mean smoother operations and better communication among crew members.
Robust broadcasting gives you the ability to instantly distribute information about schedules, crises or other events to the entire team.
Whether you're coordinating room service at a hotel or ground staff on the tarmac, you'll have the ability to coordinate and communicate with the people responsible for providing exceptional customer experiences.
Secure Coordination with External Partners
Temporary account capabilities create secure messaging opportunities for coordination with travel agencies, airlines, hotels and other travel and hospitality sector partners.
World-Class Messaging for a Better Customer Experience
Crew/Team Member Broadcasting
Streamlined broadcast capability simultaneously distributes operational and safety information to large groups of staff or crew.
Integrated Messaging Directories
Integrated directory feature gives your entire staff immediate access to others in the organization, creating opportunities for increased communication and collaboration.
Reliable Message Delivery
Enterprise messaging technology provides a secure communication vehicle and eliminates the use of risky, consumer-grade messaging apps.
Security & Encryption
Advanced 256-bit and device-to-device encryption protects messages and data, ensuring the security of messages from the sender's device to the recipient's.
Location sharing allows managers and supervisors to monitor user locations and take advantage of opportunities for improved operational efficiency.
Group Video Calling
Instant video communication within an existing group conversation ensures all participants understand the full context of a discussion prior to joining a meeting. Every video call is encrypted in real-time, providing the end user with full control of the conversation.
Group video calls move to the next level of real-time collaboration with instant screen sharing for teamwork on internal documents and materials including images and videos.
SMS Text Fallback
When recipients are out of range for Wi-Fi or cellular data, messages can be sent via SMS text and integrated into the user's account via the NetSfere cloud.
Temporary Supplier Access
Temporary access for external suppliers and vendors improve the integrity of the supply chain and creates h4er supplier relationships.
Real-time Contact Presence
NetSfere create a real-time contact presence for travel & hospitality organizations, resulting in higher quality experiences for customer and guests.
Team members can share many different types of content using the NetSfere platform.
Enhanced Message Retention
Retain and store messages for extended periods of time, keeping a record of communications within your organization.
With NetSfere, team members can access their accounts on any device with Web browser accessibility, making it easy to switch back and forth between multiple devices.
Unlimited scalability eliminates growing pains and prevents operational disruptions due to technology upgrades.