As the CEO of Infinite Convergence, I'm pleased to give you our insights on the evolving mobile technology and enterprise messaging marketplace.
We have insights on market trends principally because we are very good listeners. Indeed, NetSfere -- the most robust, secure and scalable enterprise messaging solution on the market today -- was developed based on what we heard our customers say they needed, time and time again.
When there's a market need, or a customer need, we answer it quickly and we answer it well. Proof of that is our more than 500 million global subscribers and our market leader status in a wide range of sophisticated, scalable messaging solutions for carriers and enterprises.
As you read through the posts below, you may think of an organizational interest or need that relates to messaging and mobility. If so, please get in touch with us. If we don't already have the solution in hand, there's a good chance we can build it for you.
- Anurag Lal
Recent Articles
Powering Digital Transformation with Secure Mobile Messaging and Collaboration
By Anurag Lal, President and CEO of Infinite Convergence.
Advance your digital transformation strategy with NetSfere’s secure communication platform. Evolve your enterprise cyber security model.Read MoreFacebook Out of Service: Lesson Learned – Don’t Rely on Unreliable Messaging Systems
By Anurag Lal, President and CEO of Infinite Convergence.
Don’t risk an outage within your organization’s messaging platform. Find out why your enterprise needs NetSfere for emergency communication.Read MoreNavigating the Privacy and Security Challenges of the Mobile Era
By Anurag Lal, President and CEO of Infinite Convergence.
Protect your organization with the future of mobile security. NetSfere can help you determine the best solution to secure your privacy.Read MoreThe Peril in WhatsApp’s Porous Privacy Policies
By Anurag Lal, President and CEO of Infinite Convergence.
Here is what you need to know before accepting WhatsApp’s new terms of service. Find out how NetSfere can help secure your company’s data.Read MoreData Overexposure: Privacy at Risk
By Anurag Lal, President and CEO of Infinite Convergence.
Keeping your business data secure is important. Learn more about NetSfere’s data protection solutions for enterprises.Read MoreReach Your Employees in an Emergency with NetSfere’s Lifeline™
By Anurag Lal, President and CEO of Infinite Convergence.
Take a proactive approach to navigating emergency communication with NetSfere’s Emergency Broadcast feature that delivers critical real-time alerts. Read MoreThere is No Substitute for True End-to-End Encryption in Mobile Messaging Platforms
By Anurag Lal, President and CEO of Infinite Convergence.
How to enable E2EE for mobile messaging using NetSfere’s secure enterprise solution. Protect your privacy.Read MoreDo You Control Enterprise Communication or is Risk Taking Control of Your Enterprise?
By Anurag Lal, President and CEO of Infinite Convergence.
The complexity of enterprise IT (information technology) infrastructure is increasing as companies continue to accelerate digitization. IT controls are particularly important in communications tools to protect corporate data and intellectual property (IP), support effective regulatory compliance and facilitate secure communication and collaboration in remote and hybrid work environments. Enterprise Messaging Puts Enterprise - IT Back in Charge.Read MoreEvolving Digital Enterprises Need Mobile Messaging Platforms That Protect Security – Not Compromise It
By Anurag Lal, President and CEO of Infinite Convergence.
Enterprise IT security encompasses the strategies, techniques, and process of protecting data, IT systems, and information assets. Organizations need to strategically deploy the best communication and collaboration platform purpose-built for the enterprise that work to protect security – not compromise it.Read MoreMind the Gap: Eliminating Remote Work Security Gaps with Secure Enterprise Collaboration Tools
By Anurag Lal, President and CEO of Infinite Convergence.
As organizations across the globe shift to remote work and continue to make these environments part of their long-term operational strategies, they will need to strengthen their cybersecurity posture to effectively navigate cybersecurity gaps catalyzed by this working model.Read MoreRegulatory Trends Make Compliant, Secure Enterprise Messaging and Collaboration Tools a Business Necessity
By Anurag Lal, President and CEO of Infinite Convergence.
As states step up their efforts to protect personal information privacy, there is a growing mandate for enterprises to implement administrative, technical and physical data security practices that protect consumer data privacy.Read MoreEliminating Weak Security Links in the Chain of Remote Work with Secure Collaboration Tools
By Anurag Lal, President and CEO of Infinite Convergence.
As working from home and hybrid working arrangements become the post-pandemic norm for many enterprises, operationalizing security-first policies and tools is critical to protecting organizational data and assets.Read MoreData Privacy Becoming High Stakes for Enterprises
By Anurag Lal, President and CEO of Infinite Convergence.
As more enterprises seek to mine the value of data, concerns are growing about the security and privacy of this data. Protecting data privacy in the work from anywhere environment requires enterprises to carefully consider the data sharing practices of the solutions they use.Read MoreWhatsApp ‘Privacy Not Included Ultimatum’ Shines a Spotlight on the Business Imperative for Secure Collaboration
By Anurag Lal, President and CEO of Infinite Convergence.
The backlash of WhatsApp ‘privacy not included ultimatum’ reflects growing concern about the data privacy and security of consumer-grade messaging apps and increasing awareness of the business imperative to secure communication and collaboration.Read MoreLooking Ahead: The New Cybersecurity Reality in a Post Pandemic World
By Anurag Lal, President and CEO of Infinite Convergence.
With the rapid transition to remote work during the height of the pandemic, the way enterprises approached security, failed to scale. As the world begins to emerge from the COVID-19 crisis, there is a need for enterprises to re-evaluate their security strategies.Read MoreThis is Not a Drill : The Importance of Emergency Alerts Today
By Anurag Lal, President and CEO of Infinite Convergence.
In times of emergency, it’s vital for government agencies to be able to reach their citizens quickly and efficiently to help ensure people’s safety. Read MoreThe WhatsApp Dilemma: New Privacy Mandate Threatens Enterprise Privacy, Security and Control
By Anurag Lal, President and CEO of Infinite Convergence.
In order to truly understand the WhatsApp dilemma plaguing the enterprise today, we must first take a look back on where it all started. Read MoreRemote Workforce Tactics to Deploy as we Enter the New Normal of Business
By Anurag Lal, President and CEO of Infinite Convergence.
The COVID-19 outbreak has enhanced the need to address rapidly evolving market requirements. This is creating a sense of urgency for organizations to enable agile team collaboration. Read MoreMaking the Grade: The Imperative for a Secure Cloud-First Approach to e-Learning
By Anurag Lal, President and CEO of Infinite Convergence.
COVID-19 has unfortunately been the ultimate disruptor in every sector across the globe. This is particularly true in the educational sector. Read MoreNext Level Business Communication: NetSfere Unveils Advanced Encrypted Group Video Calling and Real-Time Communication Tools for Mobile and Desktop
By Anurag Lal, President and CEO of Infinite Convergence.
NetSfere is delivering on this imperative with its most advanced product update, featuring secure, regulatory compliant communications tools that enable instantaneous, contextual team collaboration.Read MoreNo Debate: NetSfere Allows Legal and Advisory Teams to Communicate and Collaborate Securely
By Anurag Lal, President and CEO of Infinite Convergence.
Law firms are a top target of cyber criminals because of the sensitive client information they handle every day. Hackers are attracted to the valuable information entrusted to firms by their clients such as intellectual property, business strategies, and sensitive financial information related to transactions and mergers. Read MoreWell Intentioned EARN IT Act has serious implications for End-to-End Encryption and Free Speech
By Anurag Lal, President and CEO of Infinite Convergence.
The EARN IT (Eliminating Abusive and Rampant Neglect of Interactive Technologies) Act introduced by Senator Lindsey Graham (R-South Carolina) and Senator Richard Blumenthal (D-Connecticut) is legislation aimed at protecting children from online predators. Read MoreElevating and Securing the Enterprise Messaging Experience
By Anurag Lal, President and CEO of Infinite Convergence.
The workplace has gone mobile. A recent report found that 56% of the global workforce is now using a mobile device for business messaging. As a result, mobile messaging continues to increase and is now the most dominant communication platform. Read MoreWorking Hard or Hardly Working: Key Enterprise Considerations for Evaluating Mobile Messaging and Collaboration Platforms for Workplace Communication
By Anurag Lal, President and CEO of Infinite Convergence.
Mobile messaging is helping drive business continuity for enterprises across the globe. The ongoing shift to a mobile-centric workforce and the mainstream adoption of remote working as a result of the COVID19 pandemic are transforming how employees communicate. Read MoreThe Zoom Dilemma: Risky Business
By Anurag Lal, President and CEO of Infinite Convergence.
Zoom is offered as an enterprise app, but it was never designed to be an enterprise-grade SaaS, and as a result it falls short of not only security and encryption, but provides no control to the enterprises to mandate the use of the of platform in a compliant and secure manner. Read MoreAcceleration of Remote Working Increases Cyber Threats for Organizations
By Anurag Lal, President and CEO of Infinite Convergence.
The terrible reality that is the COVID-19 health crisis has left an indelible and far reaching impact on society affecting everything from how we live to how we socialize to how we work. As the coronavirus pandemic continues to spread worldwide, public health and safety concerns are shifting workplace dynamics to remote working. Read MoreThe WhatsApp Dilemma is Keeping IT Executives Up at Night – Here’s What to Do About It
Written by Anurag Lal, President and CEO of NetSfere.
WhatsApp announced that it has now reached more than 2 billion monthly users worldwide, and this growth in usage should be cause for concern for enterprises. Why? Because employees are increasingly relying on WhatsApp and other consumer-grade messaging apps for business communication, which introduces a host of problems. Read MoreEnterprise Communication in the Era of AI and 5G
Written by Anurag Lal, President and CEO of NetSfere.
The enterprise communication landscape is rapidly evolving with developments in AI and 5G shaping a new era of mobile communication. 5G is another technology shaping a new era of mobile. With speeds up to 10 times faster than previous networks and the ability to handle higher amounts of data Read MoreSecuring Communications in 2020 — The Ugly, The Bad and The Good of Mobile Messaging
By Anurag Lal, President and CEO of Infinite Convergence.
As IT decision makers map out their priorities for 2020, securing communications should be at the top of the list. An examination of the good, the bad and the ugly of mobile messaging clearly illustrates why securing enterprise messaging should be an imperative for organizations large and small.Read MoreFacebook’s Libra Initiative Raises Regulatory, Data Privacy and Consumer Trust Concerns
By Anurag Lal, President and CEO of Infinite Convergence.
Facebook announced plans to launch a digital currency called Libra, a stable coin linked to the value of other currencies like the U.S. dollar and the Euro. As part of this initiative, Facebook developed Calibra, a cryptocurrency wallet for sending digital currency that will be built into Facebook Messenger and WhatsApp. Read MoreApple Approach Shows 5G Not Quite Ready for Prime Time
By Anurag Lal, President and CEO of Infinite Convergence.
Apple recently introduced its iPhone 11 product line for 2019/2020 but held off introducing 5G-enabled phones. With 5G in its infancy and still a work in progress, Apple is taking the wise approach in waiting to roll out 5G phones.Read More"The Great Hack" Cries for Users to Protect Their Data
By Anurag Lal, President and CEO of Infinite Convergence.
"Tough" is an understatement to describe the challenges Mark Zuckerberg has faced regarding user security. So far, Facebook has seen: Almost 30 million users’ phone numbers and email addresses exposed. Read More5G: The Catalyst of IoT Innovation
By Anurag Lal, President and CEO of Infinite Convergence.
By 2020, the number of connected devices will grow from 21 billion to 30 billion, further opening the door to economic growth and technological innovation.Read MoreHow Consolidated Messaging Platforms Demonstrate the Importance of Mobile Security
By Anurag Lal, President and CEO of Infinite Convergence.
Earlier this year, Facebook announced plans to consolidate the company’s three main messaging platforms – WhatsApp, Messenger, and Instagram – allowing for all-in-one, cross-platform messaging. Read MoreWhat Uber Got Wrong (and Right) About Secure Enterprise Messaging
By Anurag Lal, President and CEO of Infinite Convergence.
Uber execs are under fire for using an encrypted chat app that allows users to automatically "disappear" messages.Read MoreEmployees’ Use of Consumer Messaging Apps Is a Ticking Time Bomb for Enterprises
By Anurag Lal, President and CEO of Infinite Convergence
Mobile messaging is must-have technology for communication and productivity in the workplace. But the use of consumer messaging apps in the enterprise is at an all-time high, creating major risks and challenges for organizations across a range of industries.Read MoreUnderstanding Why Deutsche Bank Banned All Messaging on Corporate-Owned Phones
By Anurag Lal, President and CEO of Infinite Convergence.
You may have read that Deutsche Bank recently banned WhatsApp and other similar products on all employee-owned phones.Read More5 Predictions for Mobile World Congress 2017
By: Anurag Lal, President and CEO of Infinite Convergence.
The Mobile World Congress is rapidly approaching and this year, one of the big stories is secure messaging — specifically, how the latest mobile trends will impact the sharing of data and information across the enterprise.Read MoreHealthcare Messaging Trends to Watch at HIMSS 2017
By: Anurag Lal, President and CEO of Infinite Convergence.
Across the healthcare sector, clinicians and administrators have abandoned pagers and other outdated technologies in favor of secure messaging platforms that allow employees to instantly share information and files with coworkers.Read MoreWhat’s Up With WhatsApp? The Unfortunate Result of Using Consumer Messaging Apps in the Enterprise
By: Anurag Lal, President and CEO of Infinite Convergence.
Last week, WhatsApp made the kind of news that causes a CEO to cringe. A security researcher at the University of California discovered a backdoor in WhatsApp that Facebook (WhatsApp’s parent company) and others can use to read encrypted messages.Read MoreInside-Outside Enterprise Messaging: The Key to a Better Customer Experience
By: Anurag Lal, President and CEO of Infinite Convergence.
Is secure enterprise messaging the key to a better customer experience? Absolutely, provided that organizations embrace my inside-outside messaging concept.Read MoreNet Neutrality Enforcement
By: Anurag Lal, President and CEO of Infinite Convergence.
It wasn’t too long ago that I was writing in my Wireless Week column about how happy I was that the U.S. Court of Appeals had upheld its decision on Net neutrality, allowing the Internet to remain free and open.Read MoreIs Facebook Workplace a Good Fit for Enterprises?
By: Anurag Lal, President and CEO of Infinite Convergence.
With the recent release of Facebook Workplace, the social media giant made its first major foray into the workplace, offering a tool that promises to make work a more productive and collaborative experience.Read MoreThoughts on WhatsApp and Others Transitioning from Consumer to Enterprise
By: Anurag Lal, President and CEO of Infinite Convergence.
If a tech company starts out serving a consumer market, can they subsequently transition to the enterprise market? Not easily. It's harder than you might think.Read MoreBuilding Trust in the Mobile Platform
By: Anurag Lal, President and CEO of Infinite Convergence.
How can we solve the consumer trust problem? Learn how to increase security through secure mobile messaging apps from Infinite Convergence CEO, Anurag Lal.Read MoreEnterprise Chatbots Pose Great Security and Integration Challenges
By: Anurag Lal, President and CEO of Infinite Convergence.
What is the future of enterprise chatbots? Infinite Convergence's Anurag Lal weighs in on the challenges for enterprise-specific mobile messaging platforms.Read MoreThe Future of Online Privacy
By: Anurag Lal, President and CEO of Infinite Convergence.
I am giving a keynote speech on this topic at the upcoming MEF Global Consumer Trust Summit in San Francisco, and, as such, thought I would share some of my thinking regarding consumer trust and online privacy.Read MoreThe Silver Lining of Running a Tech Venture in a Crowded Market
By: Anurag Lal, President and CEO of Infinite Convergence.
Competing in a crowded tech market may be worth your while. Tech entrepreneur, Anurag Lal offers his expert insight for tech industry leaders. Come learn more.Read MoreIs Google's Allo a Game Changer?
By: Anurag Lal, President and CEO of Infinite Convergence.
Curious about the pros and cons of Google's new messaging app, Allo? Secure enterprise messaging expert, Anurag Lal offers some great insight hereRead MoreThe Future of Internet of Things (IoT) Messaging
By: Anurag Lal, President and CEO of Infinite Convergence.
With the Internet of Things (IoT), the Internet and networks are expanding into new territory, staking a claim in kitchens, industrial shop floors, cars, energy grids and hospitals.
When all our Things are all online, the question arises: How will they send and receive messages?
Will the Cord Cutting Trend Jump to Mobile?
By: Anurag Lal, President and CEO of Infinite Convergence.
Will mobile carriers soon experience an uptick in customer cancellations for phone calling services?
Some have predicted that phone providers may experience a trend that is very similar to the cord cutting phenomenon that has impacted cable companies.
Green Light for Healthcare Industry Enterprise Messaging Solutions
By: Anurag Lal, President and CEO of Infinite Convergence.
Doctors and nurses can now send electronic messages to each other with the blessing of The Joint Commission, a highly respected organization that accredits and certifies nearly 21,000 health care organizations and programs in the United States.
Read MoreAvoiding a Security Crisis in Your Enterprise Communications
By: Anurag Lal, President and CEO of Infinite Convergence.
It’s been fascinating to see how technology has transformed enterprise communications.
But current and emerging mobile technologies are also creating new security challenges — challenges that could create an unfortunate communications crisis for many enterprises.
Mobile Technology Trends to Watch Out For
By: Anurag Lal, President and CEO of Infinite Convergence.
I speak at many mobile tech and wireless industry conferences, and I’m often asked about important mobile technology trends to watch out for. My current favorite relates to what we do at NetSfere and it’s BYOMP, an abbreviation I’ve coined that hasn’t gone mainstream yet. It’s closely related to the BYOD (Bring Your Own Device) trend that has been in the news extensively for the last four or five years.
Read MoreThe Future of Secure Messaging
By: Anurag Lal, President and CEO of Infinite Convergence.
Here’s my simple take on the future of secure enterprise messaging.
In short, secure messaging will ultimately be a phrase that goes the way of the dinosaurs because all messaging will be secure. But that future is a distant one.