Infinite Convergence Solutions, Inc. is an industry leader that provides next-generation messaging and mobility solutions to carriers and enterprises globally, including its enterprise-grade, secure mobile messaging platform - NetSfere Enterprise; customer engagement platform - NetSfere Omnichannel and complete range of scalable next-generation wireless communication technologies - NetSfere Mobile Solutions.
With a rich heritage based on acquisitions from Motorola, Nokia, and Alcatel-Lucent and with 2000+ years of combined experience in mobile and messaging technologies, the company's platforms support more than 500 million subscribers by sending over one trillion messages per year. Headquartered outside Chicago, with offices in the United States, Germany, UK, India, and Singapore, Infinite Convergence is a subsidiary of Infinite Computer Solutions. For more information, visit www.infinite-convergence.com and www.netsfere.com
Job Description:
We are looking for an experienced, customer-focused, creative, results-oriented, motivated and well-spoken inside sales representative with a strong background in demand generation to join our Inside Sales team. As an Inside Sales representative, You will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. You should be able to close sales and meet targets.
To be successful as an inside sales representative you should be able to build instant rapport and achieve customer satisfaction. A top inside sales representative should also be very competitive and a good listener.
Responsibilities:
- Communicating with customers, making outbound calls to potential customers, and following up on leads.
- Understanding customers' needs and identifying sales opportunities.
- Answering potential customers' questions and sending additional information per email.
- Keeping up with product and service information and updates.
- Run email campaigns to generate leads.
- Creating and maintaining a database of current and potential customers.
- Explaining and demonstrating features of products and services.
- Staying informed about competing products and services.
- Upselling products and services.
- Researching and qualifying new leads.
- Closing sales and achieving sales targets.
Requirements:
- Graduate from a reputed university.
- 3+ Years of previous experience in an outbound call center or a related sales position preferred.
- Proficiency in Microsoft Office and CRM software such as Salesforce.com.
- Excellent communication skills, both verbal and written.
- Good organizational skills and the ability to multitask.
- Excellent phone and cold calling skills.
- Exceptional customer service skills.
- Strong listening and sales skills.
- Ability to achieve targets.