Factors to Consider When Choosing a Business Instant Messenger
Taking advantage of a business instant messenger for all of your company communication needs can go a long way toward improving communication processes. It can help speed up otherwise slow or antiquated methods of information exchange and internal team collaboration.
But business instant messaging should not be subject to the same selection process as an everyday, consumer-grade instant messenger. There are certain features and considerations that must be made when selecting an instant messaging platform for your business.
4 Factors to Consider When Choosing a Business Instant Messenger
All business instant messengers are the same, right? Wrong. While there is an abundance of platforms available to use for instant messaging in an organization, not all of them are equipped with the elements necessary for secure employee-to-employee communication.
To simplify the selection process, look for the following four factors in a business instant messaging solution:
- Hosted on a Cloud-Based Platform: Simplicity matters when it comes to managing accounts and devices. One of the best ways to simplify control is by leveraging cloud-based instant messaging technology. Managers and IT administrators can oversee activities, easily manage device upgrades and make any changes necessary to accounts both in the office and from remote locations.
- Enabled for BYOD: Bring Your Own Device (BYOD) is the ideal solution for organizations that don't have the time or resources to dedicate to equipping their entire company with corporate-owned mobile devices. An instant messaging solution enabled for BYOD can be used by employees on their own mobile devices. To be sure that everyone can adopt the technology, look for a platform that can be hosted on both IOS and Android devices
- Allows for Secure External Communication: Just because clients or partners are not in the office doesn't mean that employees shouldn't be able to securely communicate with them. To reach external contacts and securely share files, look for a business instant messaging solution that enables temporary guest-access. Employees and managers can send electronic files to clients for immediate signing or approval. Temporary guest access will then expire after the allotted time window closes.
- Delivers Account Performance and Use Metrics: After you've selected and implemented a business instant messenger, you want to be sure that you're getting the maximum return on investment. A capable platform gives managers and IT administrators granular, in-depth information regarding accounts, like how many are in use, the number of messages sent, etc. This provides the information you need to make necessary adjustments to your technology or your workforce.
NetSfere: Robust Business Instant Messenger Technology
NetSfere provides businesses with a reliable, secure and easily managed instant messaging solution, delivering the tools it takes to improve internal communications. A user-friendly, cloud-based platform simplifies employee adoption, leading to an immediate and measurable improvement in internal and external collaboration.
You know the necessary attributes of a robust business instant messenger. Now let NetSfere do the rest. Contact us today to learn more.