Secure mobile messaging provider Infinite Convergence launches omnichannel developer portal

451 Research | S&P Global Market Intelligence latest report reviews NetSfere Omnichannel as a player within the communications PaaS (CPaaS) segment, encompassing vendors that offer APIs, SDKs and libraries intended to allow developers to integrate voice, video, chat and messaging communications into their web and mobile applications.

Key findings highlights NetSfere Omnichannel as the leading CPaaS platform globally.

Key Takeaway

“We have followed the evolution of NetSfere since it was initially launched by Infinite Convergence just over seven years ago. The company anticipated the relevance of security and compliance for business communications; these have since become key requirements in the wake of the pandemic, as noted in our recently published report 2022 Trends in Workforce Productivity & Collaboration. Its newly unveiled CPaaS offering leverages the company's history in mobile messaging and secure encrypted communications; these factors could help position NetSfere as a differentiated offering targeting employee and customer engagement use cases in verticals with strict security and compliance requirements – such as finance and healthcare.”

- Raúl Castañón-Martinez,
Senior Analyst for Workforce Collaboration,
451 Research | S&P Global Market Intelligence