Increase customer satisfaction with convenient, timely customer service on the channel of their choice.
Two-Way Messaging for Appointment Scheduling and Confirmation
With 5.8 billion unique mobile subscribers and 99% of SMS open rate, text messaging has become the preferred method of appointment scheduling and confirmation through its simplicity and speed. Empower your customers to schedule, confirm, change their appointments over a quick text at their convenience.
Chat-based Customer Service
Quickly answer and resolve consumer questions and issues through real-time chat. Elevate your brand presence by allowing customers to converse with your business on any messaging channel of their choice at their convenience while being able to pick up the conversation where they leave off.
Easy Integration
Quick integration with your customer service workflow to achieve reliable and instant delivery of messages to your customers at scale.
Use Cases:
- Scheduling and Confirmation
- Asynchronous Chat-based Customer Service
- Asynchronous Chat-based Call Centers