Transform Patient Care and Time-Critical Service with Secure, Instant & Contextual Communication
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Personalised and timely engagement for NHS organisations via the preferred channel of choice.

Digital transformation, accelerated by the pandemic, is continuing to evolve in the healthcare industry. While the pace of digital transformation that leads to more connected healthcare, accelerated across the healthcare industry during the pandemic, many healthcare delivery organisations like NHS today are continuing on this journey. As health systems and healthcare providers like NHS drive toward connected healthcare that improves their business and clinical operations, they will need to implement secure communication and collaboration technology as a mission critical component of their digital transformation strategies.

NetSfere is now an approved supplier under the NHS Shared Business Services (NHS SBS) Framework to advance the digitisation of healthcare in the UK. As part of the this Framework, NetSfere’s messaging platforms are available to support NHS organisation’s and wider public sector bodies’ need for digital tools on a massive scale as the healthcare and other public sector systems looks to improve efficiency and safety to increase public satisfaction and address concerns that arose from the pandemic.

Secure Communication for a Complex Healthcare Regulatory Environment

Digital transformation is a massive undertaking in both time and investment which needs to happen. NetSfere creates a more contextual, seamless communications experience that allows busy hospitals, physician practices and healthcare organisations to improve communication, increase productivity and deliver better patient outcomes.

NetSfere’s simple and secure mobile messaging and collaboration platform features device-to-device encryption and total compliance with HIPAA, GDPR and other international healthcare regulations that make the platform the number one trusted messaging solution for the healthcare industry.


NetSfere Enterprise

NetSfere Enterprise

Addressing the need for compliant and efficient internal communication methods, NetSfere Enterprise features solutions that empower employees with powerful, enterprise-class messaging technology, eliminating the need to use risky, consumer-grade messaging apps. Created with end-to-end encryption and full IT control, the platform is compliant with global regulations and provides enterprises with a private, highly secure, reliable centrally managed and controlled, cloud-based messaging service.

NetSfere Omnichannel

On the patient communication side, NetSfere Omnichannel enables digital customer engagement from a single platform with multichannels to orchestrate the customer communication journey, including 1-way and 2-way SMS, MMS and RCS messaging, push notifications, voice, email, and social media messaging. The platform provides key benefits like intelligent routing and cost optimisation, content management, number validation for increased open rates, full enterprise admin controls, rich analytics, and data archiving. The platform protects medical staff and patients with the highest level of security and meets all regulatory compliance standards including HIPAA, GDPR and PCI DSS. Interact with customers based on their needs and preferences anytime, anywhere.

NetSfere Omnichannel
NetSfere Lifeline

NetSfere Lifeline

NetSfere allows enterprises to send high priority, critical messaging for targeted teams or an entire organization to disperse emergency information in an attention-grabbing manner. Messages can include text, images, or locations, ensuring that all essential information can be shared quickly in critical situations.



The NetSfere Edge

Communicate with Patients

Communicate with Patients across Channels

Offer patient engagement via integrated channels, while keeping the dialogue relevant and in-context. Patients can engage healthcare providers via Text, Voice, Video, SMS, MMS, RCS, Text-to-Speech, Push Notification, Email, Over-the-Top Messaging App, and more.

Security and Compliant

Security and Compliant platforms

Protect your business and patient data with industry-leading encryption and security standards. Facilitate full compliance with local and global healthcare regulations for policies and procedures, and for all administrative, physical, and technical safeguards thereby protecting Patient confidential data.

Security and Compliant

Proven and Reliable Communication

Eliminate the possibility of your healthcare workers using risky, non-compliant messaging apps designed for consumer use by offering proven and reliable NetSfere solutions.

Communicate with Patients

Better Workplace Efficiency and Patient Care

Facilitate your healthcare workers across your organisation with instant communication and collaboration, regardless of their locations thereby improving your ability to provide top-notch patient care, resulting in better outcomes for your patients.

Communicate with Patients

Easy Integration with Future Proof Technology

Build patient engagement at scale via future-proof mobile-first, secure, compliant, reliable, cloud-based carrier-grade platforms

Security and Compliant

24x7 Support

24x7 support with the industry-leading response and resolution time including an end-to-end managed service model tailored to your needs.




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Deutsche Telekom Case Study

Deutsche Telekom in partnership with NetSfere enables Vestische Caritas-Kliniken GmbH with secure and compliant clinical communication for emergency responses

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Thomson Medical Centre with NetSfere

Thomson Medical selects NetSfere’s encrypted enterprise messaging platform to make internal communication more secure and HIPAA/GDPR compliant


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NetSfere, Deutsche Telekom, St. Augustinus Case Study

St. Augustinus group is getting benefitted by partnering with Deutsche Telekom and Netsfere for their critical internal communications

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Healthcare

Healthcare Consortium Improves Patient Care & Achieves HIPAA Compliant

Case study addresses the limitations, security & compliance issues faced by healthcare organisations & how NetSfere systematically addresses each of these concerns.

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To Learn More and for Sales Enquiries, Contact Us TODAY!

Jane Brett

Jane Brett
Director Sales UK/Ireland
Email: Jane.Brett@netsfere.com
Call: +44(0)77642 29018

Customers can direct award via the Framework to NetSfere, providing they meet the T&C’s closely enough, have a commercial business case or clinical justification for the direct award.

The below 4 steps can be followed to finalise a direct award order.

  1. Contact NetSfere directly via the details provided within the Customer Buying Guide, whilst quoting the Framework reference number – SBS10175
  2. Notify NetSfere of the requirement, timeframe, and scope of the work to receive pricing.
  3. Place the order directly with NetSfere.
  4. Sign the NHS SBS SLA & raise a PO referencing the framework (SBS10175) and return to NetSfere and NHS SBS to complete the process.


* Customers can download the Customer Buying Guide by registering at the NHS SBS customer portal - https://www.sbs.nhs.uk/article/17243/PatientCitizen-Communications--Engagement-Solutions
* SLA/Order Form is included in the Customer Buying Guide.